Welcome to Cavos docs

AI that automates your call operations and protects every interaction with full QA coverage. One platform that connects effortlessly to legacy systems, fine-tuned for multi-lingual markets.

What is Cavos ?​

Cavos is an AI platform for enterprises and BPOs that automates call operations with human-like precision and guaranteed quality assurance. Built for enterprises in APAC, it handles high-volume calls, audits every interaction, and coaches your agents — all in one place.

Products​

AI Phone Calls​

Handle thousands of outbound calls per day — from payment reminders to onboarding.

• Agentic AI Setup — configure AI agents for your use case
• Batch Call Strategy — plan and run outbound campaigns at scale
• Post-Call QA — every call automatically scored after it ends

Available 24/7 · Unlimited calls · Human-like voice

AI Quality Assurance​

Audit 100% of customer interactions in real-time.

• Custom Scorecards — define what a good interaction looks like
• Call & Chat Integrations — connect your existing channels
• Analytics — track quality trends across teams

Full coverage · 100x faster · 70% cheaper than manual QA

AI Agent Coaching​

Manage and improve performance of all agents.

• Agent Performance — track individual metrics
• Agent Leaderboard — compare performance across the team
• Agent Feedback — performance-based coaching for every agent